What is Six Sigma?

  What is Six Sigma?

Six Sigma is a data driven, customer focused, and result oriented 

methodology which uses statistical tools and techniques to 

systematically eliminate the defects and inefficiencies to improve 

processes.

 Six Sigma methodology has the following characteristics:

• Customer centric

• Process focused

• Data driven/ factual

• Breakthrough performance gains

• Structured improvement deployment

• Validation through key business results

Goals of Six Sigma

# Reduction in variation

#Elimination of defects

# Improvement in yield

#Enhancement in customer satisfaction

 #Strengthening of the bottom line

 Example: GE’s Medical System division (GEMS) used Six Sigma design 

techniques to create a breakthrough in medical scanning technology. Patients 

can now get a full body scan in half a minute, versus three minutes or more with 

previous technology. Hospitals can increase their usage of the equipment and 

achieve a lower cost per scan, as well.